Need a new boiler in Guildford? Know the price by tomorrow.
Eight quick taps and James, your local Gas Safe engineer, rings you back with a free survey booked and a fixed price. No call centre, no sales pitch, no hidden costs.
What do you need doing?
Pick the closest one. You can add detail later.
What sort of property is it?
This tells James what size boiler the house actually needs.
We were looking at a new boiler after a giant company told us to replace it, until we found James and he told us otherwise.Giselle, verified Google review
When do you need it done?
Straight answer is fine. It just tells us how to prioritise you.
Proper Heat installed a new boiler within days rather than the months quoted by other companies.Raymond Kay, verified Google review
What is your postcode?
We will check we cover you before you go any further.
Local to Guildford, covering Surrey and north east Hampshire within about 15 miles.
Who is making the final call on this?
So James knows who he is talking to and what to send over.
Great communication. Competent, considerate, timely and honest.Simon Firth, verified Google review
Got a photo of your current boiler?
One or two photos of the boiler and the pipework around it means James can price the job properly before he even knocks on your door.
Recent work from around Guildford and Farnham.
Where should James send your quote?
He will call you within 24 hours. You speak to James, not a call centre.
Clean and tidy and felt trustworthy.Linda Record, verified Google review
Anything else James should know?
Optional. One line is plenty. Boiler make, where it lives in the house, anything that has gone wrong before.
James reads every one of these before he calls.
Thanks, we have got your details
James will call you on the number you gave within 24 hours from 07876 108958. Monday to Saturday, 8am to 6pm.
James kept me informed all the way through the process and the team did a great job. I would have no hesitation in recommending Proper Heat to friends and family.Raymond Kay, verified Google review
- 1We read through your answers
- 2James calls you
- 3We book your free survey
Worth saving our number so you know who is ringing. Proper Heat Ltd, 07876 108958.
You might be outside our patch
We usually work within about 15 miles of Guildford, so we may not be able to reach you. We have still passed your details to James. If he can help, or knows a Gas Safe engineer near you who can, he will call you on 07876 108958.
Very patiently explaining what was wrong, what needs to be done, and what we can do to prevent future damage.Giselle, verified Google review
- 1We check the distance
- 2James calls you either way
- 3If we cannot reach you we will point you somewhere that can
Proper Heat Ltd, 07876 108958.
No rush, we will send you the useful bits
Sounds like you are still weighing it up. James will drop you a short message with what a boiler job actually involves, and he will give you a ring when you are closer to deciding. His number is 07876 108958 if you want to jump the queue.
Very professional and helpful. Booking system and timing updates were great.Linda Record, verified Google review
- 1We keep your answers on file
- 2You get a short, useful email from James
- 3When you are ready, one call and we book the survey
Worth saving our number. Proper Heat Ltd, 07876 108958.
Why homeowners pick Proper Heat
Six reasons this call goes better than the last one
Gas Safe registered
Every gas job is legal, safe and certified. Ask to see the card on any visit, James will hand it over.
Fixed price, no hidden costs
One clear price before a spanner comes out. No day rates creeping up and no surprise extras at the end.
Days, not months
When a boiler fails in the cold we understand the urgency. We have replaced boilers in days where others quoted months.
Warranties up to 12 years
A rated energy efficient boilers with multiple warranty options, so you pick the cover that fits your budget.
Tidy work, every time
Dust sheets down, mess cleared, everything tested and explained before we leave. Customers mention it in every review.
You get James, not a call centre
The engineer who quotes the job is the engineer who does it. Same number, same person, start to finish.
Customer reviews
Rated 5.0 by local homeowners
Real reviews from real customers across Guildford and the surrounding area.
My boiler failed its annual test and needed replacing urgently. Proper Heat understood the urgency due to the cold weather and installed a new boiler within days rather than the months quoted by other companies. James kept me informed all the way through.
Verified Google review
Great communication. Competent, considerate, timely and honest. We have an unconventional heating system, so the reaction of so many so called professionals is very telling. James is one of the best.
Verified Google review
James and his colleagues did a very professional installation to my complete satisfaction. I am very pleased with his level of workmanship when he replaced my old central heating system.
Verified Google review
Skilled, honest, clean and reliable. A giant company told us to replace the boiler, James told us otherwise. He explained what was wrong and what we could do to prevent future damage, then gave us a very fairly priced quote.
Verified Google review
Very professional and helpful. Booking system and timing updates were great and saved so much time waiting in for four or five hours. Clean and tidy and felt trustworthy.
Verified Google review
He left the workspace really neat, the first time I have never had to clean the aftermath post repair. The whole process was stress free and he kept us updated throughout.
Verified Google review
Meet your engineer
A local engineer who turns up, explains things and does it properly
Proper Heat is run by James, a Gas Safe registered heating engineer who built the business on honest advice and genuine workmanship. Customers come back because the work is clean, the pricing is clear and the job is always finished properly.
- Gas Safe registered on every gas job
- Clear fixed prices with no hidden costs
- Tidy work and a clean finish, every time
- Home care cover from 33p a day with free call outs
Recent work
A look at the work we do
FAQs
Common questions, answered honestly
Do I have to commit to anything?
No. The quiz is just so James knows what he is walking into. There is no obligation and no pressure, and the home survey and the quote are both free.
What happens after I submit?
Your answers go straight to James. He reads them, then calls you on the mobile number you gave to talk through the job and book a free home survey if it makes sense.
Do you cover my postcode?
We cover Guildford, Godalming, Farnham, Aldershot, Farnborough, Ash, Woking, Cranleigh and the surrounding Surrey and north east Hampshire towns within roughly 15 miles. The quiz checks your postcode and tells you straight away.
How long until someone calls?
Within 24 hours, and usually a lot sooner during working hours, Monday to Saturday 8am to 6pm. If your boiler has packed in and you have no heat, call 07876 108958 rather than waiting.
What if I cannot upload photos?
Skip that step, it is optional. Photos just speed things up because James can see the boiler and pipework before he arrives. If you would rather not, he will take a look during the free survey instead.